Privacy Policy

Last updated 2026-08-13

This Privacy Policy explains what information Neurarch ("we", "us") collects when you use our websites, web application, and related services (the "Service"), how we use it, and the choices you have.

1. Information We Collect

Account information. Email address and authentication identifiers when you create an account (including via Google sign-in).
Your content. Architectures, models, prompts, and artifacts you create, upload, or generate in the Service.
Usage data. Product analytics such as pages viewed, features used, and general device and browser information. We use this to understand and improve the product.
Payment information. Handled by our payment processor; we do not store full card details.

2. How We Use Information

To provide, maintain, and improve the Service.
To operate AI-assisted features: prompts and relevant design context are sent to third-party model providers to generate responses.
To enforce plan quotas, prevent abuse, and keep the Service secure.
To communicate with you about the Service (account, billing, important changes).

3. Bring-Your-Own-Key (BYOK)

If you supply your own model-provider API key, it is stored only in your browser's local storage and used to call the provider directly from your browser. We do not transmit or store your BYOK keys on our servers, and they are cleared when you sign out.

4. Sharing

We do not sell your personal information. We share information only with:

Service providers that help us run the Service (hosting, authentication and database, analytics, payments, model providers), under agreements that limit their use of the data.
Legal requirements, when disclosure is required by law or necessary to protect rights, safety, or the integrity of the Service.
Business transfers, if we are involved in a merger, acquisition, or asset sale, in which case this policy continues to apply.

5. Cookies and Analytics

We use a small number of cookies and similar technologies for sign-in sessions and product analytics. Our analytics respects the browser "Do Not Track" setting. You can also block cookies in your browser; core sign-in functionality may not work without them.

6. Data Retention

We keep your information while your account is active. You can delete your content in the app, and you can request deletion of your account and associated data by contacting us. We may retain limited records where required by law or for legitimate operational purposes (e.g. billing history).

7. Security

We use industry-standard measures to protect your information, including encryption in transit and scoped access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your Rights

Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at the address below and we will respond within a reasonable timeframe.

9. Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be posted here with a new "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance.

11. Contact

Privacy questions or requests: founders@neurarch.com